Customer support

Talk to a person.

Questions about a project, printed family edition, partnership, quote, payment, or published work are welcome.

Contact ToC Works

Email info@trasaterra.com and include the work title and the email address attached to your account.

ToC Works is operated by Trasaterra in New York, United States.

Legacy-book and printing partnerships

Senior-living communities, hospice and bereavement programs, funeral homes, family-history professionals, and book printers may email info@trasaterra.com with the population served, proposed role, geography, and whether compensation is involved. ToC Works does not currently endorse a printing vendor or pay for referrals.

What to expect

We review support messages during ordinary U.S. business days. Payment or access problems receive priority. We may ask for a Stripe receipt number, but we will never ask you to email a password or full payment-card number.